Elizabeth Ryan

I’m a customer-focused administrative professional with 15+ years of experience providing exceptional customer service while supporting day-to-day operations in fast-paced environments. I bring professionalism and empathy to every phone and email interaction.

For 2008–Present, I’ve worked as an Administrative & Customer Support Specialist, providing support to students, parents, teachers, and administrators. I respond to phone calls and emails, coordinate schedules and meetings, and maintain confidential records with accuracy.

I’m also skilled in preparing reports and correspondence using Microsoft Office and Google Workspace. I resolve questions and concerns while managing multiple priorities, staying organized through calendar management, documentation, and data entry.

Earlier, I served as a Cold Stone Creamery Store Manager (2003–2013), where I managed daily store operations, scheduling, staffing, inventory, and cash handling. I delivered outstanding customer service, trained new employees, and maintained accurate records to keep operations running efficiently.