Elizabeth Nelles

Maintained beer, wine, and spirits stock and rotation by building efficient routes, creating in-store displays, and completing account surveys to support national account compliance. Delivered sales presentations, handled inventory and restocking where permitted, trained account staff on priority brands, and managed customer receivables through credits/returns and aged receivables communication.

Provided friendly, professional front desk service by checking guests in and out, promoting company programs, maintaining guest records, and handling cash. Resolved guest issues, supported breakfast/snack prep and cleaning, and assisted with valet, baggage storage, and concierge duties as needed.

Led restaurant financial operations as the primary contact for accounts, distributors, repair/marketing contacts, landlords, and banking/credit card relationships while handling confidential financial matters. Oversaw hiring, training, scheduling, POS setup/troubleshooting, inventory and liquor/beer/wine ordering, and regularly covered bartending and high-volume service, while creating training ma

Served members in casual and fine dining while supporting bartending, banquets, and golf-course beverage service. Maintained cleanliness and organization, memorized and executed constantly changing menus, and operated golf and beverage carts while providing executive-style guest service.

Provided high-volume beer, liquor, and wine service with strong knowledge of Irish, Scotch, and Bourbon whiskies and guest preferences. Prepared and cooked during day shifts, managed inventory and stocking, and supported closing responsibilities including writing checks and communicating with reps when the owner was away.

Delivered exceptional fine-dining hospitality by memorizing specialty cocktail recipes and producing cocktails in a fast-paced environment. Supported closing and managed MOD responsibilities while bartending across restaurant, conference rooms, and event spaces.

Provided exceptional guest service while simultaneously bartending and prepping/cooking with multiple kitchen appliances, including flat top grill, deep fryers, pizza oven, convection oven, and gas stove. Completed closing duties such as cash handling and safe drop, and managed inventory, stocking, writing checks, and communications with reps when the owner was not present.

Served as a closing bartender and developed expertise in local craft beer offerings during the brewery’s grand opening. Worked with the business to understand customer trends and support consistent service.

Managed door-to-door, online, and phone marketing by creating estimates/pricing, preparing contracts, and entering leads into company software. Led hiring, training, payroll and safety compliance activities, supervised job sites with client communication and walk-throughs, and managed a $50,000 business across sales, project management, and operations.

Supported members across casual and fine dining in the restaurant, bar, pool, and golf course while maintaining cleanliness and organized service areas. Operated golf, beverage, and picker carts/ATVs, assisted with banquet setup and supervision for parties and weddings, and trained new employees.

Supported service by clearing tables, assisting servers, washing dishes as needed, and keeping the workspace clean and organized. Provided general customer service and maintained hospitality for guests.

Currently attending Red Rocks Community College in Lakewood.

Completed one year at the University of Wisconsin–Stevens Point (field/degree not specified).

Training indicating ability to sell and serve alcohol and tobacco.