Elizabeth Kassab
@elizabethkassab
Strategic mortgage operations and sales enablement leader who builds revenue-producing teams and programs.
United StatesWhat I'm looking for
I am an executive mortgage operations and sales enablement leader with a track record of launching revenue-producing divisions, scaling multi-site sales training, and developing high-performance teams across domestic and offshore environments. I recruited from Loss Mitigation leadership to architect and launch a new ancillary division that now produces $200K+ monthly revenue and was selected for an enterprise RISE Executive Leadership Program.
I bring deep regulatory and compliance experience (CFPB, investor, state), proven coaching and culture-building skills, and expertise in program design, performance analytics, QA, and change management. I have led large teams, managed executive escalations, advised institutional clients, and founded and scaled a $500K+ service business, demonstrating both operational leadership and entrepreneurial results.
Experience
Work history, roles, and key accomplishments
Senior Trainer
Freedom Mortgage Corporation
Jan 2024 - Present (2 years 5 months)
Recruited to architect and scale the Freedom Plus Ancillary division, building onboarding, scripting, QA and certification systems and coaching 100+ NMLS advisors across four U.S. sites and Cebu to drive $200K+ monthly revenue.
Provide mortgage and financial services advisory to Fortune clients, hedge funds, and private equity firms, delivering market insights and operational guidance for investment decisions.
Supervisor, SPOC Servicing
Freedom Mortgage Corporation
Jan 2020 - Jan 2024 (4 years)
Led a 32-member Loss Mitigation team to top national performance in borrower solutions, compliance and retention, managed regulatory escalations and CEO-level complaint resolution, and drove performance turnarounds.
Founder & CEO
Kassab Painting Company
Jan 2016 - Jan 2020 (4 years)
Launched and scaled a construction services business to $500K+ revenue, overseeing operations, finance, sales and growth strategy.
Directed compliance testing and audit readiness for federal and investor-regulated mortgage programs, strengthening controls and regulatory adherence.
Default Servicing Specialist
Green Tree Mortgage Services
Jan 2007 - Jan 2010 (3 years)
Managed HAMP/HAFA and loss mitigation workouts to ensure regulatory and investor compliance and successful borrower resolution.
Education
Degrees, certifications, and relevant coursework
Columbia College
Master's Degree
Completed graduate-level coursework toward a master's degree at Columbia College.
Columbia College
Bachelor's Degree, Human Services
Earned a Bachelor of Arts in Human Services with a minor in Psychology from Columbia College.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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