Looking for a job

Craig Schneider

@craigschneider

Mortgage servicing executive at GreenbeltEducational Systems Federal Credit Union who modernized core mortgage software.

United States

Message

At GreenbeltEducational Systems Federal Credit Union, I oversaw first mortgage and equity servicing workflows, including ARM adjustments, payment application, and tax and escrow validations. I also spearheaded projects to evaluate and upgrade core mortgage software.

At Indian LandServiceMac, I directed loan servicing workflows across Collections, REO, and default management, and automated pipeline reviews to support data-justified recommendations. My work has focused on high-risk special loans, default management, loan modifications, and regulatory compliance.

Experience

Work history, roles, and key accomplishments

Mortgage Loan Servicing Manager

Greenbelt Educational Systems Federal Credit Union

Sep 2025 - Jul 2026 (10 months)

Provided strategic oversight and workflow execution for first mortgage and equity portfolios, ensuring data integrity and regulatory compliance. Led and mentored a high-performing servicing team and spearheaded digital transformation projects.

Mortgage Servicing ARM Loan Adjustments Regulatory Compliance NCUA Team Leadership Digital Transformation Data Integrity Escrow Management

Senior Client Account Executive

Indian Land ServiceMac

Feb 2021 - Mar 2025 (4 years 1 month)

Directed end-to-end loan servicing workflows including Collections, REO, and default management. Partnered cross-functionally to resolve escalations and automate pipeline reviews for senior leadership.

Loan Servicing Default Management Collections REOs MSP ICE Fiserv Encompass Process Improvement Data Analysis

Operations Manager

Robertson Anschutz and Schneid PLC

Jan 2020 - Jan 2021 (1 year)

Managed mortgage servicing operations, ensuring data integrity and compliance with RESPA and TILA. Monitored productivity metrics and led software integration initiatives to reduce turnaround times.

Mortgage Servicing RESPA TILA Compliance Staff Productivity Monitoring Software Integration Process Optimization

Assistant Vice President, Servicing

Statebridge Company, LLC

Jan 2018 - Jan 2020 (2 years)

Commanded client relations and service delivery across investor portfolios, optimizing account retention and quality control. Partnered with executives to deploy change management programs.

Client Relations Portfolio Management Quality Control Change Management Performance Analysis Regulatory Compliance

High Risk Manager

Specialized Loan Servicing

Jan 2008 - Jan 2018 (10 years)

Governed high-risk specialized account pipelines, overseeing loan modifications, loss mitigation, and default workflows. Engineered workflow updates to eliminate bottlenecks and trained default analyst units.

High Risk Account Analysis Loan Modification Loss Mitigation Default Management Compliance Workflow Optimization Training