Elizabeth Gilbert

I've managed store operations at Dollar General, overseeing staffing, scheduling, payroll, inventory control, cash management, merchandising, and delivery-truck unloading.

I handle full-cycle recruitment from sourcing and interviewing through hiring, onboarding, training, employee records, attendance, benefits support, performance documentation, and policy compliance. I also support managers and employees with workplace questions, concerns, and employee relations.

At Discover Credit Card/Bank, I handled customer calls, resolved account concerns, documented interactions, escalated complex issues, and completed bank fraud investigation casework.

As a Cleaning Supervisor with Norwalk Custodian Services, I supervise sanitation and cleaning operations across medical offices, industrial facilities, and office buildings while maintaining staffing levels and training employees.