Open to opportunities

Elishadai Mangia

@elishadaimangia

Message

I build digital storefronts and resolve customer issues across chat, payments, and communities.

Tanzania

Message

What I'm looking for

I'm looking for remote or part-time opportunities where I can support customers, manage digital operations, improve e-commerce experiences, and help online communities and platforms run smoothly.

I've managed live chat inquiries, customer resolution, and community moderation for online platforms and digital stores as an independent digital operations consultant.

I build and manage Shopify and Sellar storefronts, configure Airtel Money and M-Pesa payment integrations, and implement Google Analytics tracking to monitor user engagement and retention. I also moderate WhatsApp and social media communities, resolving user issues while maintaining community standards.

Through independent technology projects, I've developed mobile applications including media streaming and study assistant apps, and deployed web applications such as Ackley Coffee Hub and Kilimanjaro Coffee Growers.

Experience

Work history, roles, and key accomplishments

Current

Customer Support Specialist

Current

Independent Consultant

Jan 2024 - Present (2 years 7 months)

Managed live chat inquiries, customer resolution, and digital community moderation for online platforms and digital stores. Built and managed e-commerce storefronts on Shopify and Sellar, configured mobile payment gateways, and implemented analytics tracking.

Customer Support Community Moderation Shopify Selar Payment Gateways Google Analytics problem resolution

Mobile & Web Application Developer

Independent Technology Projects

Jan 2025 - Jan 2026 (1 year)

Developed and designed functional mobile applications including media streaming and study assistant applications. Created and deployed web applications using modern web technologies and AI development tools.

Mobile Development Web Development AI Tools Technical Troubleshooting