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Elijah PierceEP
Open to opportunities

Elijah Pierce

@elijahpierce

I support customers and operations through accurate scheduling, retail service, and fast-paced administrative work.

Poland
Message

What I'm looking for

I'm looking for an opportunity where I can use customer service, operations, and digital tools while continuing to build my technical skills through hands-on learning.

At Top Tier Solar Solutions, I contact warm leads about residential solar battery solutions, qualify prospects, schedule consultant appointments, and keep CRM records accurate. I also bring customer-facing and high-volume operations experience from Five Guys, where I handled orders, resolved issues, and operated POS systems.

I've supported accurate mail and package processing at Pitney & Bowes while managing safety, labeling, and productivity in a warehouse environment. I'm committed to continuous learning and am currently completing the Google IT Support Professional Certificate.

Experience

Work history, roles, and key accomplishments

TS
Current

Appointment Setter

Top Tier Solar Solutions

May 2026 - Present (3 months)

Contacted warm leads to explain residential solar battery solutions, answered customer questions, and built rapport with prospective homeowners. Qualified leads, scheduled appointments for sales consultants, conducted follow-up calls and voicemails, and maintained accurate customer records in the CRM.

Pitney Bowes logoPB

Mail Sorter

May 2026 - Jul 2026 (2 months)

Sorted and organized incoming and outgoing mail, packages, and parcels to ensure accurate, timely processing and delivery. Loaded and unloaded mail containers, inspected packages for proper labeling, and maintained productivity, accuracy, and safety in a fast-paced warehouse environment.

Five Guys logoFG

Crew Member

Five Guys

Aug 2022 - May 2026 (3 years 9 months)

Prepared and assembled menu items accurately and efficiently during high-volume periods, ensuring consistent quality, maintaining hygiene standards, and supporting smooth kitchen operations to meet customer demand. Delivered exceptional customer service by handling multiple orders simultaneously, resolving issues quickly, and operating the POS system accurately while assisting with daily store ope

Education

Degrees, certifications, and relevant coursework

Waubonsee Community College logoWC

Waubonsee Community College

Associate of Arts, General Studies

2022 - 2025

Activities and societies: College Basketball Team

Pursued an Associate of Arts degree while actively participating in the college basketball team.

Tech stack

Software and tools used professionally

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