Elijah Olanike

I am a motivated CRM professional with a solid foundation in customer service and quality assurance, focused on strengthening customer trust and supporting organizational goals. I combine hands-on experience in customer interactions with practical knowledge of CRM systems to deliver consistent, professional communication.

At LASTVEB I worked as a Quality Assurance Officer where I monitored and evaluated service quality, identified areas for improvement, and collaborated with team members to boost customer satisfaction. I am skilled in using Zendesk and HubSpot to manage customer relationships and monitor feedback.

I hold a B.Sc. in Political Science and completed NYSC; I am passionate about leveraging CRM best practices to improve service delivery and support brand loyalty through data-driven customer engagement strategies.