Eliel Guevara
@elielguevara
Mobile Expert at T-Mobile, matching customers with wireless solutions and supporting Assistant Manager responsibilities.
United StatesWhat I'm looking for
At T-Mobile, I assess customer needs and recommend wireless devices, services, accessories, and account solutions. I also troubleshoot technical issues and build customer relationships in a performance-driven retail environment.
I was selected for a stretch assignment supporting Assistant Manager responsibilities, gaining experience in store leadership, daily operations, team support, and performance management.
As Foreman at Giga Advanced Underground, I led field crews responsible for underground utility installation. I coordinated assignments, project priorities, materials, and resources while monitoring progress and communicating updates to management.
At Chacon Transport, I coordinated schedules, routes, drivers, and customer requirements, adjusting plans as delays and service issues arose. I'm currently studying for a Project Management Certification, with a focus on project coordination, planning, scheduling, leadership, and execution.
Experience
Work history, roles, and key accomplishments
Deliver personalized wireless solutions and provide high-quality customer service in a fast-paced retail environment. Drive sales by building customer relationships and collaborating with team members to achieve store objectives.
Installer
J&W Services
May 2023 - Oct 2023 (5 months)
Installed conveyor belt systems and related equipment in commercial and industrial environments. Operated scissor lifts, forklifts, power tools, and welding equipment while interpreting blueprints and coordinating installation steps.
Led daily office operations and supported employees while maintaining high customer service standards. Supervised tax preparers and front-office staff, trained new employees, and coordinated workload distribution.
Delivered friendly, efficient customer service in a high-volume retail environment and processed transactions, returns, and payments accurately. Recognized as a top-performing credit card salesperson.
Foreman
Giga Advanced Underground
Sep 2021 - Sep 2022 (1 year)
Led field crews for underground utility installation and related construction operations. Coordinated daily assignments, monitored project progress, and communicated updates to management while ensuring safety and quality.
Automotive Technician
M&A Automotive
Feb 2015 - Jun 2021 (6 years 4 months)
Diagnosed mechanical and maintenance issues across a wide range of vehicles and performed preventive maintenance and repairs. Communicated repair findings and maintenance recommendations to customers clearly and professionally.
Dispatcher
Chacon Transport
Jun 2015 - Dec 2019 (4 years 6 months)
Coordinated daily transportation schedules, routes, drivers, and customer requirements to support timely deliveries. Managed changing priorities and communicated with customers, drivers, and field teams to resolve service issues.
Education
Degrees, certifications, and relevant coursework
Project Management Certification
Professional Certification, Project Management
Currently pursuing a professional certification in project management, focusing on project coordination, planning, scheduling, leadership, and execution.
Statesville High School
High School Diploma, General Studies
Earned a high school diploma from Statesville High School in 2013.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Job categories
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