Elene Gogokhia
@elenegogokhia
Customer support specialist at Ampfit who helps users navigate an advertising platform and resolve product issues.
GeorgiaWhat I'm looking for
At Ampfit, I supported users of an advertising platform, helping them navigate the system and resolve product-related issues. I explained processes and answered customer questions to provide a helpful user experience.
At SixValues, I responded to customer inquiries through live chat, email, and phone. I reviewed accounts, gathered feedback, and worked toward practical resolutions.
At Living Pixel Studio, I managed customer accounts and supported sales-related communication for VIP clients. I responded to requests and helped maintain positive customer relationships.
At Wolt, I supported Norwegian and Icelandic customers and restaurant partners with service questions and issues. I also assisted with marketing campaign planning, content creation, social media management, and analytics as a Marketing Intern at Digital Free School / Nikolman Agency.
Experience
Work history, roles, and key accomplishments
Marketing Intern
Digital Free School / Nikolman Agency
Jan 2025 - Present (1 year 10 months)
Assisted with marketing campaign planning, content creation, social media management, and analytics. Contributed to customer-facing messaging and developed an understanding of how to communicate product and brand value.
Customer Support Specialist
SixValues
Jan 2024 - Jan 2025 (1 year)
Resolved customer inquiries through live chat, email, and phone while maintaining clear, professional communication. Reviewed customer accounts, gathered feedback, and managed multiple conversations in a fast-paced outsourcing environment.
Account Manager
Living Pixel Studio
Jan 2024 - Dec 2024 (11 months)
Managed customer accounts and supported sales-related communication for VIP clients. Built client relationships and helped maintain a positive customer experience.
Supported Norwegian and Icelandic customers and restaurant partners with service-related questions and issues. Coordinated information between customers and restaurants to resolve problems efficiently.
Customer Support Specialist
Ampfit
Jan 2025 - Present (1 year 10 months)
Supported users of an advertising platform, helping them navigate the system and resolve product-related issues. Explained processes clearly and focused on providing a helpful user experience.
Education
Degrees, certifications, and relevant coursework
Alterbridge University
Public Relations, Public Relations
2023 -
Pursuing a degree in Public Relations, ongoing since 2023.
First Public School
High School Diploma
2010 - 2022
Completed secondary education at First Public School from 2010 to 2022.
Availability
Location
GeorgiaAuthorized to work in
Salary expectations
Job categories
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