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Elen AndresyanEA
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Elen Andresyan

@elenandresyan

I coordinate board-level projects and deliver quality assurance through process optimization, documentation, and cross-functional collaboration.

Armenia
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What I'm looking for

I’m looking for a role where I can coordinate cross-functional initiatives, track execution against deadlines and KPIs, and strengthen quality through process optimization, clear documentation, and proactive stakeholder communication.

I’m a Project Coordination and Quality Control professional with experience coordinating Board and project-level directives, tracking decisions, and ensuring issues are resolved through structured follow-up. I bring a strong focus on execution tracking, documentation, and accountability.

At FAST BANK, I served as an Administrative Project Coordinator, overseeing Board-approved initiatives and multi-stakeholder planning processes. I monitored emerging blockers, supported resolution coordination, and facilitated internal communication through reminders, updates, and priority clarifications.

More recently, as a Quality Assurance Specialist at the State Academy of Fine Arts of Armenia, I evaluated services for accuracy and adherence to internal procedures. I monitored departmental processes, identified quality gaps, initiated service improvements, and developed KPIs to measure service quality, performance, and compliance.

I’m comfortable working across departments and leading improvement sessions—collecting requirements, producing QA and monitoring reports, and strengthening workflows through training documents and template improvements. My approach combines quality monitoring with clear stakeholder communication to help teams deliver on defined deadlines.

Experience

Work history, roles, and key accomplishments

SA

Quality Assurance Specialist

State Academy of Fine Arts of Armenia

Jan 2021 - Jan 2025 (4 years)

Evaluated service delivery for accuracy and adherence to internal procedures, monitoring departmental processes to identify quality gaps and initiate improvements. Developed and updated policies and KPIs for service quality and compliance, produced QA and monitoring reports, and supported staff development through training documents and workflow templates.

FB

Administrative Project Coordinator

Fast Bank

Jan 2021 - Jan 2024 (3 years)

Oversaw board and project-level directives by tracking decisions, documenting meeting minutes, and managing emerging blockers to coordinate their resolution. Facilitated internal stakeholder communication and owned execution tracking of board- and project-assigned tasks, including KPI development and process/quality monitoring.

Education

Degrees, certifications, and relevant coursework

Brusov State University logoBU

Brusov State University

Master of Management, Management

2025 -

Pursuing a Master of Management degree at Brusov State University (2025–present).

SA

State Academy of Fine Arts of Armenia

Digital Literacy, Digital Literacy

2021 - 2025

Completed a Digital Literacy program at the State Academy of Fine Arts of Armenia (2021–2025).

Brusov State University logoBU

Brusov State University

Bachelor of Translation, Translation

Completed a Bachelor of Translation program at Brusov State University.

Tech stack

Software and tools used professionally

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