Elena Katergari

Provided customer care support for the Apple partnership at Teleperformance.

Created auction property advertisements using specific tools.

Worked as a sales assistant and ensured the store was kept in good condition.

Handled client communication, arranged shipments, filed documents, and used Soft1 software.

Focused on retention sales for Vodafone.

Provided customer support, checked IDs, ensured gambling standards were met, and attended Kwiktan assistance.

Created internet banking for customers, provided front desk customer service, issued debit and pre-paid cards, handled phone inquiries, booked appointments, updated customer details, assisted with automated pay machines, and promoted health insurance.

Performed internal audits, oversaw processes from quality and food safety perspectives, collected samples and swabs, and completed checks using paper and paperless systems (QUOR).

Verified CCP-foreign body detection, performed final product quality checks, ensured good GMP standards, verified key process stages, monitored product temperature, and verified completion of pre-start checks.

Certification in Supervising Food Safety, Level 3, ongoing since August 2021.

Pursued a Bachelor's degree in Financial Management and Communications from 2016 to 2022.