Efstratios Papachristos
@efstratiospapachrist
Greek language quality-control professional at Nexi Greece, reviewing banking applications, payment records and case information for accuracy.
GreeceWhat I'm looking for
At First Data / New SIA Greece / Nexi Greece, I’ve supported banking and payment-services operations for major Greek banks and payment-services clients. I review business-loan requests, card applications and supporting documents against established requirements and procedures.
I check transaction details and handle card operations, refunds, credits, POS technical-support requests and merchant-service cases. When information is missing or inconsistent, I follow the appropriate process to resolve or escalate the case and maintain accurate records across operational systems.
I also work directly with customers by phone and in writing to investigate complaints, explain outcomes and resolve service issues. My experience in Greek-language quality review and text validation draws on careful document checking, procedure compliance and daily use of operational platforms and Excel.
Experience
Work history, roles, and key accomplishments
Banking & Payment Services Operations
First Data / New SIA Greece / Nexi Greece
Jul 2015 - Present (11 years 4 months)
Supported operations for major Greek banks and payment-services clients, reviewing applications and documents, checking transactions, and resolving discrepancies. Maintained accurate records across CRM and banking systems and handled customer inquiries by phone and in writing.
Store Supervisor and Cashier
Retail Business
Responsible for daily operations, customer service, and sales in a retail business.
Administrative Support
Accounting Office
Provided administrative support including document handling and office tasks.
Education
Degrees, certifications, and relevant coursework
Professional Seminar
Professional Seminar, Culinary Arts
Completed a professional seminar on the art and technique of pasta.
ETOILE Institute of Vocational Training
Culinary Arts Technician / Chef, Culinary Arts
Completed vocational training as a Culinary Arts Technician / Chef.
Vocational High School (EPAL)
Vocational High School Diploma, Business Administration
Completed vocational high school with a focus on Economics and Administration, specializing in Business Administration and Accounting Assistant.
Tech stack
Software and tools used professionally
Availability
Location
GreeceAuthorized to work in
Salary expectations
Skills
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