Elena Grundle

I bring 10+ years’ work experience in office administration across medical clinics and hospital settings, with a focus on clear communication, reliable follow-through, and confidentiality. I’m someone who listens effectively, resolves problems, and adapts well to change.

In my current role as a Booking Clerk/Secretary at qathet General Hospital (May 2025–Present), I handle general office duties like answering phones and booking and triaging patient appointments. I use Meditech, Cerner, and E-Triage, and I completed Cerner course materials with in-person training for my current departments.

Previously, I worked at Medical Clinic Associates (2014–2025), supporting daily operations through appointment booking, transcription, and health records management. I’ve also worked in billing/finance and handled payroll during the absence of the manager, while providing monthly statistical reports to the finance department.

I also completed training through a Medical Office Assistant program at Camosun College, along with WHMIS certification. I’m eager to keep growing, learning, and taking on responsibility—bringing a friendly, motivated, outgoing approach and a sense of urgency to every task.