Elaiza Jane Gomez

I am a creative, results-driven customer support specialist and AI-powered content creator with a Bachelor of Secondary Education, major in English. I combine hands-on customer service experience—handling chat, email and phone inquiries focused on billing and trading—with strong digital content skills in image and video generation.

As a freelance AI content creator and video editor I produced visuals, written content, and short-form video edits for web, YouTube, and social media using tools such as MidJourney, ImageFX, ChatGPT, CapCut, Canva, Photoshop, IbisPaint, Kaiber, Runway and Google AI Studio. I have designed custom digital portraits and managed client communication to deliver consistent, high-quality output for commercial and personal projects.

I bring disciplined phone and email etiquette, documentation and escalation experience from formal customer support roles, and I adapt quickly in fast-paced environments to maintain quality and meet deadlines. I seek opportunities that let me blend technical creativity with customer-facing problem solving.