Sonny Borlagdan

I am a customer service professional with 1.5 years of experience delivering exceptional support and high satisfaction scores. I consistently adapt to dynamic work environments and prioritize accuracy and efficiency in every interaction.

My background includes technical support work where I monitored and maintained computer systems, diagnosed hardware and software issues, and minimized downtime for end users. I bring practical troubleshooting experience and a detail-oriented approach to technical problems.

As a video editor since 2020, I create engaging short-form content using techniques like jump cuts, text overlays, and synchronized transitions, with a focus on dynamic TikTok edits that leverage trending audio and visual effects.

I am fluent in English and Filipino, proficient with Adobe Premiere Pro, and eager to contribute strong multitasking, communication, and technical skills to a customer-focused or creative team.