Open to opportunities

Eke Sunday

@ekesunday

Message

IT support professional with electrical engineering background, experienced in system and network troubleshooting.

Zimbabwe

Message

What I'm looking for

I seek hands-on IT support or systems roles where I can troubleshoot networks, improve system reliability, mentor users, and contribute to cross-functional projects.

I am a dedicated IT support professional with a strong electrical engineering background and a proven history of resolving complex technical challenges across hardware, software, and network environments. I bring hands-on experience installing and configuring systems, maintaining servers and LAN/WAN/Wi-Fi infrastructure, implementing backup and security measures, and producing clear technical documentation.

My background also includes project support work coordinating schedules, stakeholder communication, risk tracking, and cross-functional collaboration to meet deliverables. I am a detail-oriented self-starter and fast learner who thrives on improving system performance, supporting users directly, and contributing to organizational growth through technical proficiency and effective teamwork.

Experience

Work history, roles, and key accomplishments

Technical Support Engineer

Zifort Nigeria Enterprises

Jan 2019 - Jan 2022 (3 years)

Provided technical support and system administration, diagnosing and resolving hardware, software, and network issues while implementing backups and security measures to maintain consistent performance.

Windows OS Backup Firewalls Remote Support Technical Documentation

Project Support

Zifort Nigeria Enterprises

Jan 2019 - Jan 2022 (3 years)

Coordinated project schedules, documentation, and stakeholder communication to ensure on-time delivery and supported risk tracking, resource allocation, and cross-functional collaboration.