Ekenechukwu Udeh
@ekenechukwuudeh
Highly skilled professional with expertise in customer service.
NigeriaWhat I'm looking for
I am a dedicated Customer Support Assistant with a strong background in providing exceptional customer service and support. Currently, I work at Ezenwata CyberLink, where I assist customers by resolving inquiries and issues efficiently. My role has honed my ability to manage tasks effectively while maintaining high standards of service.
In addition to my professional experience, I have volunteered as a Follow-Up Personnel at HOTR, where I provided support and assistance to individuals in need. My experience as a Help-line Group Moderator for the Adibabz China Mini Importation Group has further developed my skills in communication and problem-solving, allowing me to facilitate discussions and provide guidance on mini-importation processes.
Experience
Work history, roles, and key accomplishments
Customer Support Assistant
Ezenwata CyberLink
Feb 2024 - Present (2 years 5 months)
Provides customer assistance and support, helping to resolve customer inquiries and issues efficiently. Demonstrates strong communication skills and a commitment to customer satisfaction.
Volunteer Follow-Up Personnel
HOTR
May 2022 - Mar 2024 (1 year 10 months)
Followed up with individuals to provide support and assistance as needed, ensuring effective communication and engagement.
Help-line Group Moderator
Adibabz China Mini Importation Group
May 2020 - Jan 2022 (1 year 8 months)
Moderated group discussions and provided support to members, answering questions and facilitating communication on mini-importation processes.
Education
Degrees, certifications, and relevant coursework
Nnamdi Azikiwe University
Bachelor of Science, Physiology
2019 - 2023
Pursued a Bachelor of Science in Physiology, focusing on the biological functions and processes of the human body. Developed a strong foundation in understanding physiological mechanisms and their implications for health and disease.
Praise Academy
GCSEs
2010 - 2016
Completed GCSEs, acquiring foundational knowledge in various subjects, which laid the groundwork for further education and personal development.
Availability
Location
NigeriaAuthorized to work in
Job categories
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