Open to opportunities

Ekeke Confidence

@ekekeconfidence

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Results-driven Administrative Assistant with a focus on efficiency.

Nigeria

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What I'm looking for

I am looking for a role that values efficiency and supports career growth.

I am a results-driven Administrative Assistant with over 2 years of experience in streamlining operations and enhancing customer satisfaction. My expertise lies in managing high-volume emails and calendars, which has allowed me to support executives and clients effectively. I have a proven track record of optimizing workflow processes and implementing efficient systems that improve organizational efficiency.

In my recent role as an Administrative Assistant, I managed over 50 daily emails and scheduled more than 15 weekly meetings, significantly optimizing executive time management. My commitment to accuracy is evident in my 99% data entry accuracy rate, and I pride myself on my ability to enhance client relations through effective communication and problem-solving skills.

Experience

Work history, roles, and key accomplishments

Administrative Assistant

Mrs. Alloy Eva

Mar 2023 - Jan 2025 (1 year 10 months)

Managed daily emails and scheduled weekly meetings to optimize executive time management. Handled high-volume correspondence and maintained digital files for improved document retrieval efficiency. Ensured accurate data entry and provided customer support to enhance executive reputation.

Calendar Management Data Entry Customer Support Time Management Problem Solving Microsoft Office Google Workspace CRM Tools

Sales & Marketing Manager

Sofy Collectibles

May 2020 - May 2024 (4 years)

Developed and executed sales strategies leading to significant revenue growth. Managed inventory control and social media marketing, enhancing customer engagement and service. Provided exceptional customer service, resolving inquiries and complaints promptly.

Sales Strategy Development Social Media Marketing Customer Service Sales Growth Communication Microsoft Office Google Workspace CRM Tools Project Management

Project Management Job Simulation

Forage

Oct 2023 - Oct 2023 (0 months)

Conducted a review of a showroom project plan, created a Gantt chart for tracking progress, and identified key project risks to ensure timely delivery. Gained practical experience in project management methodologies.

Project Planning Gantt Charts Risk Analysis Time Management Microsoft Office Google Workspace Trello Asana Slack

Customer Support Representative

Oak Holdings

Jan 2022 - Jan 2023 (1 year)

Responded to customer inquiries via phone, email, and chat with a high resolution rate. Improved client satisfaction scores by diagnosing and resolving issues, and processed orders with high accuracy. Maintained detailed records of client interactions to support decision-making.