Open to opportunities

Ekaette Jeremiah

@ekaettejeremiah

Message

I streamline executive workflows, manage communities, and deliver responsive client support.

Nigeria

Message

What I'm looking for

I'm looking for a role where I can streamline administrative workflows, support clients and teams with responsive communication, and contribute to community engagement and business growth.

I've supported entrepreneurs and executives through administrative coordination, client communication, scheduling, and workflow management.

At Branding Ville and Top Tier Branding LLC, I achieved a 95% client satisfaction rate through consistent support, timely follow-up, social media scheduling, and client feedback management.

As a Community Manager and Chat Moderator at NFA.space, I increased user engagement by 40%, resolved complaints promptly, and maintained a safe, engaging online community.

I've also improved alumni service tracking by 20% at ID Computers while managing customer inquiries and financial documentation. I use Google Workspace, Microsoft Office, Trello, Asana, Slack, and Zoom to keep work organized and clients focused on growth.

Experience

Work history, roles, and key accomplishments

Data Processor / Customer Service Officer

ID Computers

Mar 2024 - Aug 2025 (1 year 5 months)

Improved service tracking by 20% through enhanced accuracy of the alumni data management system. Managed customer inquiries and financial documentation with accuracy and professionalism.

Data Processing Customer Service Data Management Financial Documentation

Community Manager / Chat Moderator

NFA.space

Feb 2024 - Apr 2025 (1 year 2 months)

Increased user engagement by 40% through proactive community-building strategies. Improved customer retention by resolving complaints promptly and providing timely support.

Community Management Customer Support Moderation Engagement Strategy

Corpers Liaison Officer (CLO)

National Youth Service Corps (NYSC)

Mar 2024 - Jan 2025 (10 months)

Coordinated onboarding activities and resolved corps members' complaints efficiently. Served as the communication link between corps members and local authorities.

Coordination Event Organization Problem Solving

Virtual Assistant

Branding Ville, Top Tier Branding LLC

Jan 2023 - Dec 2024 (1 year 11 months)

Achieved a 95% client satisfaction rate through consistent administrative support and timely follow-up. Improved workflow efficiency by managing social media schedules and maintaining client feedback records.

Social Media Management Client Communication Workflow Optimization