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Eilen Escalante

@eilenescalante

I support legal intake, KYC verification, compliance reviews, and customer service operations.

Colombia
Message

What I'm looking for

I'm looking for opportunities where I can apply my legal, KYC, compliance verification, document review, and customer support experience in a professional, international environment.

I'm currently supporting legal intake at Bush and Bush Law Group, following four years as a KYC Specialist at Sutherland. My work spans compliance verification, document review, fraud prevention, and customer-facing support in international BPO environments.

As a licensed lawyer from Universidad del Atlántico, I built practical legal experience at Casa de Justicia Simón Bolívar through conciliation procedures, lease agreements, vehicle sale and purchase contracts, legal requests, and document management. I bring seven years of experience across customer service, technical support, compliance-focused roles, and legal assistance.

Experience

Work history, roles, and key accomplishments

Bush and Bush Law Group logoBG
Current

Legal Intake

Apr 2026 - Present (4 months)

Handles legal intake processes, managing client information and supporting legal operations.

Sutherland logoSU

KYC Specialist

Oct 2022 - Apr 2026 (3 years 6 months)

Performs compliance verification and document review as a KYC Specialist, ensuring adherence to regulatory standards.

Education

Degrees, certifications, and relevant coursework

UA

Universidad del Atlántico

Abogada

2013 - 2019

UA

Universidad del Atlántico

Inglés nivel B2, idiomas extranjeros

2010 - 2013

II

Institución universitaria ITSA

Técnica laboral en procesos aduaneros, Negocios internacionales

2010 - 2012

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