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Eileen F

@eileenf

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Travel Agent at All Trips and Travels BZ, managing 100+ client bookings yearly with 95% on-time accuracy.

Dominican Republic

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What I'm looking for

I'm seeking a travel and customer service role where I can use my travel arrangements experience and client-care background.

At All Trips and Travels BZ, I manage international and local flight, hotel, and group travel reservations using Sabre GDS. I also coordinate travel insurance, transfers, and trip logistics, managing arrangements for 100+ clients per year with a 95% on-time booking accuracy rate.

As a freelance medical and health content writer on Upwork, I research and write articles, applying my clinical background to support accuracy and clarity. My medical training includes a Doctor of Medicine and a Master's in Public Health and Epidemiology.

At Dirección General de Epidemiología (DIGEPI), I supported a tuberculosis reduction project by applying FETP methods to data collection and case follow-up, tracking more than 500 cases across 30 communities. I bring experience in travel service, health writing, and epidemiological work.

Experience

Work history, roles, and key accomplishments

Current

Travel Agent

Current

All Trips and Travels BZ

Jan 2017 - Present (9 years 9 months)

Managed flight, hotel, and group travel reservations for international and local clients using the Sabre GDS system. Coordinated travel insurance, transfers, and trip logistics, maintaining a 95% on-time booking accuracy rate.

Sabre GDS Travel Booking Reservations Customer Service Microsoft Office

Current

Freelance Medical & Health Content Writer

Current

Upwork

Research and write medical/health-related articles as an independent contractor, applying a clinical background to ensure accuracy and clarity.

Medical Writing Health Writing Research Clinical Knowledge

Epidemiology Field Consultant

Dirección General de Epidemiología (DIGEPI)

Jan 2018 - Dec 2019 (1 year 11 months)

Supported field implementation of a Global Fund-financed tuberculosis reduction project, applying Field Epidemiology Training Program (FETP) methods to data collection and case follow-up among key and high-risk populations. Followed up on more than 500 TB cases across 30 communities.

Epidemiology Data Collection Case Follow Up FETP Public Health

Personal Support Worker (PSW)

Private Care

Jan 2015 - Dec 2016 (1 year 11 months)

Provided in-home care for elderly and disabled patients, including vital sign monitoring and medication administration, in an English-speaking, cross-cultural setting.

Patient Care Vital sign monitoring Medication administration Cross Cultural Communication

Medical Internship & Mandatory Medical Service

Multiple Hospitals

Jan 2013 - Dec 2015 (2 years 11 months)

Completed clinical rotations in Internal Medicine, Surgery, Gynecology, and Pediatrics, and a mandatory medical service year, as part of the Doctor of Medicine program at UNPHU.

Internal Medicine Surgery Gynecology Pediatrics Clinical Rotations