Egdi Senka User
@egdisenkauser
Motivated IT professional specializing in technical support, system administration, and hardware/software troubleshooting.
GreeceWhat I'm looking for
I am a motivated, detail-oriented IT professional with hands-on experience from an apprenticeship at the Municipality of Trikala.
My academic background includes an IT Application Technology diploma with specializations in computer programming, computer networks, information systems for businesses, and database management systems, which provided a solid technical foundation.
During my apprenticeship I delivered first-line IT support, managed email accounts, assisted with system administration tasks, diagnosed and repaired hardware and software, and collaborated with senior IT staff to maintain network and system stability.
Experience
Work history, roles, and key accomplishments
IT Apprentice
Municipality of Trikala
Nov 2024 - Aug 2025 (9 months)
Provided first-line IT support to municipal staff, resolving daily technical issues, managing email accounts, and performing hardware/software repairs to maintain stable network and system performance.
Education
Degrees, certifications, and relevant coursework
IT Application Technology Diploma
Diploma, Information Technology
2021 - 2024
Completed an IT Application Technology diploma with coursework in computer programming, networks, information systems, and database management from September 2021 to June 2024.
EVeTwinning programme "European Values"
Certificate, European Values / Cultural Education
2023 - 2024
Participated in the eTwinning programme 'European Values' from September 2023 to June 2024.
Certificate of Recognition for the Multiparametric Analysis of a Sustainable Neighborhood
Certificate, Sustainability Analysis
2023 - 2023
Awarded a certificate of recognition for participation in the multiparametric analysis of a sustainable neighborhood in December 2023.
EPErasmus+ Programme
Certificate, Internet Marketing
2022 - 2022
Completed an Erasmus+ short programme on Internet Marketing in December 2022.
Tech stack
Software and tools used professionally
Availability
Location
GreeceAuthorized to work in
Job categories
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