Open to opportunities

EFREN MALDONADO

@efrenmaldonado

Message

Experienced Benefits Administrator with 15+ years in pension management.

United States

Message

What I'm looking for

I am looking for a role that values client communication and offers opportunities for professional growth.

I am an experienced Benefits Administrator with over 15 years of expertise in managing Defined Benefit plans for Fortune 500 clients. My career has been marked by a commitment to excellence in performing complex pension calculations, QDRO processing, and preparing retirement packages. I pride myself on my exceptional client communication and problem-solving skills, which have been instrumental in ensuring client satisfaction and successful outcomes.

Throughout my career, I have held key roles at reputable organizations such as Fidelity Investments and Conduent HR Services, where I have administered Defined Benefit plans and handled intricate participant cases. My technical proficiency in SAP, Sybase, and Microsoft Office Suite has enabled me to maintain data integrity and perform accurate reconciliations. I am also bilingual in English and Spanish, allowing me to effectively communicate with a diverse client base.

Experience

Work history, roles, and key accomplishments

Current

Lead Pension Administrator

Current

Fidelity Investments

Dec 2020 - Present (4 years 7 months)

Administered Defined Benefit plans for corporate clients, including Qualified and Non-Qualified plans. Conducted pension calculations for retirement packages, batch terminations, QDROs, and deferred survivor benefits.

QDRO QDROs Sybase

Benefits Administration Service Analyst II

Conduent HR Services, LLC

Mar 2004 - Present (21 years 4 months)

Administered Defined Benefit plans for a diverse client base. Performed pension calculations including retirement estimates, disability scenarios, and QDROs.

QDRO QDROs Data Integrity Sybase

Participant Benefits Advisor

Hewitt Associates

Sep 2002 - Present (22 years 10 months)

Supported Health & Welfare benefits, 401(k) plans, and pensions for over 20,000 employees. Processed enrollment changes, COBRA/HIPAA guidance, loans, and hardship withdrawals.

QDRO Pensions QDROs

Recovery Accounting Representative II

JP Morgan Chase

May 1999 - Present (26 years 2 months)

Processed $18M in monthly payment files via the CSD-1 network. Balanced and posted payments, audited accounting data, and maintained general ledger entries.

Payment Processing General Ledger Financial Reporting CSD 1 Network