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Edson Daaki BwambaleEB
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Edson Daaki Bwambale

@edsondaakibwambale

People-focused programme leader driving service excellence, partnerships, and sustainable community impact.

Uganda
Message

What I'm looking for

I am seeking UK roles in customer service, people or operations where I can lead teams, build partnerships, ensure donor compliance, and deliver measurable community impact.

I am a dynamic, people-focused leader with over 12 years' experience in programme management, team leadership, stakeholder engagement, and customer-facing operations across Uganda and South Sudan. I have managed multi-partner programmes, overseen budgets (up to UGX 500 million+), and delivered training and services that reached thousands, maintaining strong donor accountability and consistently high satisfaction ratings.

I excel at building trust with clients, donors, and local authorities, resolving escalations, and designing inclusive initiatives such as gender-based violence prevention and education programs. I seek customer service management, team leader, or people & operations roles in the UK where I can apply my relationship-building, monitoring & evaluation, and programme delivery strengths to drive measurable, sustainable outcomes.

Experience

Work history, roles, and key accomplishments

LI

Liaison Officer

Living Water Community Transformation Inc

Jan 2015 - Feb 2016 (1 year 1 month)

Served as liaison supporting program delivery across Kampala and South Sudan, contributing to community mobilisation and partner coordination for education initiatives.

Education

Degrees, certifications, and relevant coursework

Uganda Management Institute logoUI

Uganda Management Institute

Postgraduate Diploma, Project Planning and Management

2018 - 2020

Postgraduate Diploma in Project Planning and Management completed to strengthen competencies in project design, monitoring, and evaluation.

Kyambogo University logoKU

Kyambogo University

Bachelor of Vocational Studies, Art & Design

2006 - 2010

Completed a Bachelors of Vocational Studies in Art & Design with a focus on education-related practice and pedagogy.

SC

South Sudan Open Colleges

Education / Cross-cultural Communication

Undertook coursework related to cross-cultural communication and education inclusivity through Open Colleges in Wau & Rumbek.

Tech stack

Software and tools used professionally

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