Tess M
@milcah
Certified Program Manager with 13 years of project management experience.
What I'm looking for
I am a certified Program Manager with over 13 years of extensive experience in project and program management, particularly within the banking sector. My expertise lies in Agile/Scrum and PRINCE2/Waterfall methodologies, where I have successfully delivered complex multi-year projects that align with organizational objectives. I am passionate about leveraging technology to drive innovation and optimize project outcomes, ensuring operational efficiency.
Throughout my career, I have achieved significant milestones, including enhancing ATM uptime by 95% and improving KYC compliance from 60% to 85% at DFCU Bank. My leadership has been instrumental in managing budgets ranging from $20M to $100M, achieving cost savings of 30% through strategic planning. I have a proven track record of overseeing cross-functional teams and fostering a culture of continuous improvement and agile project delivery.
Experience
Work history, roles, and key accomplishments
Head Project Management Office
DFCU Bank
May 2024 - Present (1 year 2 months)
Oversaw and managed the entire bank’s portfolio of strategic projects, providing expert knowledge and support while monitoring progress and reporting on portfolio status. Ensured capacity building of project teams with appropriate tooling and training, and facilitated process management support across the bank.
Program Manager/Release Train Engineer
DFCU Bank
Jan 2022 - Present (3 years 6 months)
Directed, managed, and delivered all strategic bank projects on time, in scope, and within budget, overseeing projects through all stages from initiation to closure. Led the adoption of Agile methodology as Release Train Engineer, improving turnaround time for market solutions, and supervised a team of Program and Project Managers.
Manager Projects and Initiatives Monitoring
Africa Import Export Bank
Feb 2021 - Present (4 years 5 months)
Owned and managed the delivery and adoption of all strategic projects, process changes, and product enhancements in collaboration with department heads. Project managed initiatives where the Bank collaborated with development partners, including the delivery of COVID vaccines across Africa and the setup of African Quality Assurance Centres.
Manager Strategy and Projects
Bank of Africa-Uganda
May 2019 - Present (6 years 2 months)
Initiated and managed projects through all stages, ensuring their progress, quality, and outputs aligned with the scope and targets envisaged in the business case. Directly supported bank strategy formulation and planning processes, leading to the creation and delivery of the 2019 and 2020 strategic and business plans.
Project Manager & Scrum Master
Stanbic/Standard Bank Uganda
Jan 2016 - Present (9 years 6 months)
Planned and executed system solutions in line with corporate standards, overseeing the procurement and contracting of equipment and materials for projects. Implemented Agile project management methodologies, including Scrum and Kanban, and championed delivery of over 50 initiatives as Scrum Master for the Digital Banking agile team.
Associate Strategic Leadership
Imprint Management Consulting Uganda Limited
Jan 2012 - Present (13 years 6 months)
Implemented strategic planning and development initiatives for various clients, facilitating strategic planning sessions and maintaining client relationships. Led the execution of leadership and management development training courses, and documented comprehensive project proposals to secure funding.
Education
Degrees, certifications, and relevant coursework
ScaledAgile Inc
Certified Agilist, Agile
Obtained certification as a SAFE6 Agilist from ScaledAgile Inc. This certification focuses on scaled agile frameworks and methodologies.
Heriot Watt University - Edinburgh
Master of Business Administration, Business Administration
Completed a Master of Business Administration (MBA) degree. The program provided advanced knowledge in business management and administration.
AXELOS Ltd
Prince2 Project Manager Certification, Project Portfolio Management
Achieved Prince2 Project Manager Certification from AXELOS Ltd. This certification validates expertise in project portfolio management.
Makerere University
Bachelor of International Business, International Business
Earned a Bachelor of International Business degree. The curriculum covered various aspects of international trade and business operations.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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