Open to opportunities

Edouard User

@edouarduser

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Detail-oriented professional with strong sales and customer service skills.

Zimbabwe

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What I'm looking for

I am looking for a dynamic role where I can leverage my sales expertise and passion for technology to contribute to a forward-thinking company.

I am a detail-oriented and communicative professional with a strong background in sales and customer service. My experience in fast-paced environments has honed my ability to handle multiple tasks efficiently while maintaining a high level of service. I am passionate about finance and technology, particularly in the areas of web3, Blockchain, and renewable energy trends.

Throughout my career at Ultimate Leisure Club, I consistently ranked as the top salesperson, earning 11 Best Salesperson of the Month awards and the Best Salesperson of the Year 2023 award. My dedication and hard work allowed me to secure 2nd place in my first year, despite having one month less than my competitors, and I continued to excel, achieving top 3 status in my last year. I am fluent in French, Spanish, and English, which enhances my ability to connect with diverse clients.

Experience

Work history, roles, and key accomplishments

Current

Selfgen

Current

Ultimate Leisure Club (Sirenis)

Mar 2022 - Present (3 years 4 months)

Consistently achieved top sales performance, earning multiple 'Best Salesperson of the Month' awards and the 'Best Salesperson of the Year 2023' award. Secured top rankings in sales, demonstrating strong persuasive and negotiation skills.

Sales Customer Service Negotiation Communication CRM Software Performance Tracking Client Relationship Management

Personal Concierge

Ultimate Leisure Club (Sirenis)

Feb 2022 - Apr 2023 (1 year 2 months)

Served as a Personal Concierge, delivering tailored services and enhancing the guest experience. Handled diverse requests and maintained high standards of service in a dynamic setting.

Personalized Services Guest Service Multitasking Customer Satisfaction Communication Conflict Resolution

Support Concierge

Ultimate Leisure Club (Sirenis)

Jul 2021 - Present (4 years)

Provided exceptional support to clients as a Support Concierge, ensuring their needs were met efficiently. Managed various tasks in a fast-paced environment, contributing to overall customer satisfaction.

Customer Service Task Management Communication Problem Solving Data Entry

Education

Degrees, certifications, and relevant coursework

Colegio Puerto Aventuras

High School Diploma, General Studies

Activities and societies: Completed a full real estate course.

Completed high school education at Colegio Puerto Aventuras. Developed foundational skills in various subjects and gained proficiency in software like PowerPoint, Word, and Excel. Also completed a full real estate course.