LM
Open to opportunities

Luyolo Malongo

@luyolomalongo

Customer service professional with a track record of increasing service quality.

South Africa

What I'm looking for

I am looking for a role that allows me to further develop my leadership skills while contributing to a team-oriented environment focused on customer satisfaction and sales growth.

I am a dedicated customer service professional with over a year of experience in sales and team leadership. My journey has been marked by a commitment to enhancing service quality and driving sales growth. I excel in building trust and relationships with customers, ensuring their needs are met while also identifying opportunities for upselling services.

At La Granson International, I took on the dual role of Team Leader and Sales Consultant, where I not only led my team but also actively participated in training and mentoring new recruits. My ability to create a welcoming environment and provide exceptional customer service has been pivotal in resolving inquiries and complaints effectively. I pride myself on maintaining professionalism in all interactions, which has contributed to my success in this field.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

SS

Siwali Senior Secondary

Matric, General Education

2021 - 2021

Grade: Grade 12

Completed Matric (Grade 12) at Siwali Senior Secondary, gaining foundational knowledge and skills necessary for further education and professional development.

Tech stack

Software and tools used professionally

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Luyolo Malongo - Sales Consultant - La Granson International | Himalayas