Open to opportunities

Edmund Barber

@edmundbarber

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Bilingual professional skilled in workforce development and community engagement.

United States

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What I'm looking for

I seek a role that values community engagement and data-driven decision-making.

I am a bilingual professional with advanced proficiency in Spanish, having conducted all my Peace Corps duties entirely in Spanish. My experience includes significant roles in workforce development, where I have designed and led initiatives that enhance community engagement and operational efficiency. At FEMA, I serve as the Incident Workforce Development Coordinator, where I manage inquiries, generate reports, and provide strategic recommendations based on data-driven analysis.

During my time with the Peace Corps in Ecuador, I developed a community needs assessment and implemented health programs that reached hundreds of individuals. My ability to communicate effectively with diverse audiences has been a cornerstone of my career, allowing me to build strong relationships and foster collaboration among stakeholders. I am passionate about leveraging my skills in customer relationship management and data analysis to drive impactful results in any organization.

Experience

Work history, roles, and key accomplishments

Current

Incident Workforce Development Coordinator

Current

Federal Emergency Management Agency

Jan 2020 - Present (5 years 5 months)

Designed and led an internal recruiting webinar, serving as the primary liaison between cadre members and operational teams. Managed inquiries on policy, generated reports on workforce qualifications, and provided strategic recommendations based on data analysis.

Data Analysis CRM Systems Strategic Planning Communication Skills Team Management Onboarding Policy Management

Community Health Promoter

Peace Corps

Jun 2017 - Feb 2019 (1 year 8 months)

Conducted community health initiatives entirely in Spanish, developed a community needs assessment, and facilitated a Healthy Lifestyles Curriculum. Partnered with local organizations to enhance outreach and served on the Executive Board for a peer support network.

Community Engagement Data Collection Curriculum Development Public Speaking

Store Manager

Starbucks Coffee Company

Nov 2014 - Jan 2016 (1 year 2 months)

Managed a team of over 25 employees, utilizing CRM tools to enhance customer engagement and loyalty. Generated operational reports on sales and customer satisfaction, and spearheaded training initiatives to promote staff to management roles.

Customer Service Team Management CRM Systems Training Development Sales Performance Employee Promotion Inventory Management Leadership Customer Engagement

Service Manager

Chili’s Grill & Bar

Nov 2008 - Nov 2014 (6 years)

Oversaw training programs across multiple locations, enhancing team performance and customer satisfaction. Led hiring efforts, reviewing applications and recruiting staff, consistently achieving high customer service metrics.

Recruitment Customer Service Performance Team Leadership Employee Development