At WCMS Outsourcing Firm, I managed and resolved escalated customer complaints within established service-level agreements. I provided solutions to customer issues and kept thorough logs of interactions and account processes.
At Ruckzens Limited, I welcomed visitors, monitored front-desk access, and coordinated correspondence and phone calls. At Akwa Ibom State Polytechnic, Ikot Osura, I authored speeches, official correspondence, and meeting minutes for executive review.
At Bush House Media, Uyo, I edited scripts, sourced broadcasting content, and created audio jingles for media campaigns. Earlier, at Passion 94.5 FM, I researched, wrote, edited, and proofread daily news scripts and produced broadcast jingles.
