Edem Kedjanyi
@edemkedjanyi
Detail-oriented public relations and customer service professional with insurance and mail-processing experience.
What I'm looking for
I’m a detail-oriented administrative and customer service professional with experience supporting clients in fast-paced environments. I combine strong communication abilities with an “eye for details” to keep processes accurate and clients well-assisted.
During my National Service at the National Health Insurance Authority, I worked as a Public Relations Officer / Client Attendant, handling client requests for NHIS card printing, renewals, and replacements. I attended to clients directly, processed needs efficiently, and supported day-to-day service delivery with professionalism.
I also completed attachment experience as a Mail Processing Officer at Post Office Sunyani, where I collected, organized, packaged, and delivered mail. This strengthened my reliability, organization, and ability to handle structured workflows from start to finish.
Later, I worked as a Sales Executive for Pinnacle Life Insurance, selling insurance products to individuals and businesses. I’m now eager to contribute my administrative expertise, customer service experience, and client-focused approach to a dynamic workplace that values accuracy, responsiveness, and teamwork.
Experience
Work history, roles, and key accomplishments
Sales Executive
Pinnacle Life Insurance
Nov 2024 - May 2025 (6 months)
Sold insurance products to individuals and businesses, acting as the link between the company and prospective clients. Supported client outreach and product discussions to drive sales opportunities.
Public Relations Officer
National Health Insurance Authority
Nov 2023 - Sep 2024 (10 months)
Attended clients to print, renew, or replace NHIS cards and supported day-to-day client service operations. Handled client inquiries and processed requests accurately and efficiently.
Mail Processing Officer
Post Office
Sep 2022 - Dec 2022 (3 months)
Collected, organized, packaged, and delivered mail during an attachment period. Ensured mail was handled with correct organization and timely delivery support.
Education
Degrees, certifications, and relevant coursework
University of Energy and Natural Resources
2019 - 2023
Studied at the University of Energy and Natural Resources from 2019 to 2023 (degree not specified in the provided details).
Opoku Ware Senior High School
WASSCE
2016 - 2019
Completed WASSCE at Opoku Ware Senior High School from 2016 to 2019.
KNUST JHS
BECE (Basic Education Certificate Examination)
2013 - 2016
Completed BECE at KNUST JHS from 2013 to 2016.
Availability
Location
Authorized to work in
Job categories
Interested in hiring Edem?
You can contact Edem and 90k+ other talented remote workers on Himalayas.
Message EdemFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
