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Edeh Glory

@edehgloru

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Administrative operations professional improving office efficiency through document control and client coordination.

Nigeria

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What I'm looking for

I’m looking for a role where I can lead smooth day-to-day operations, strengthen document control, and support clients and internal teams with reliable schedules, accurate records, and clear communication—while continuously improving processes through smarter organization.

I’m a results-driven administrative operations professional with a strong track record of improving office efficiency through accurate document control and proactive client coordination. With 6+ years hands-on experience as a PA/Admin Assistant/Supervisor, I manage schedules, maintain organized records, and keep day-to-day operations running smoothly.

In my recent role as a Supervisor at Deluxe Beauty Studio, I handled complex appointment scheduling for a high volume of clients, resolved inquiries and service complaints through professional phone and WhatsApp communication, and managed financial record-keeping with external suppliers. Earlier, I streamlined office operations at Walter O. Enterprise by digitizing physical record-keeping systems to significantly reduce retrieval time and administrative errors, and I supported lab administration at Pamo Clinics & Hospitals by finalizing and recording client test results in the hospital management system while upholding strict confidentiality.

Experience

Work history, roles, and key accomplishments

Supervisor

Deluxe Beauty Studio

Jan 2024 - Jan 2026 (2 years)

Managed daily operations for a high-volume client base, including complex appointment scheduling. Resolved client inquiries and complaints via professional phone and WhatsApp communication, while overseeing financial record-keeping and supplier relationships.

Appointment Scheduling Calendar Management Client Communication Document Control Financial Record Keeping Supplier Relationship Management Procurement Support WhatsApp

Administrative Assistant

Walter O. Enterprise

Jan 2020 - Jan 2024 (4 years)

Streamlined daily office operations across remote and onsite teams through strong document control and procurement support. Digitized physical record-keeping to reduce retrieval time and administrative errors, and handled client inquiries and stakeholder correspondence.

Document Control Procurement Support Schedule Management Meeting Coordination Stakeholder Correspondence Client Relationship Management Workflow Optimization

Personal Assistant

Dora Speaks Solution

Jan 2018 - Jan 2019 (1 year)

Provided comprehensive administrative support to the CEO, including calendar management, travel arrangements, and meeting preparation. Maintained confidential files and client databases, drafted official letters and memos, and liaised with clients and service providers to track deliverables.

Calendar Management Travel Coordination Meeting Preparation Confidential Files

Lab Administrative Assistant

Pamo Clinics & Hospitals

Recorded and finalized client test results in the hospital management system to ensure accurate, timely documentation. Managed client registration while upholding patient confidentiality and supported daily lab operations with coordination between lab and administrative units.

Medical Data Entry Confidentiality Data Management