Eddie Daphne
@eddiedaphne
Motivated virtual assistant and customer support professional focused on safe online communities.
What I'm looking for
I am a motivated, detail-oriented professional with experience in chat moderation, customer service support, and virtual assistance. I prioritize clear communication and maintaining respectful, welcoming online environments.
In my roles I engaged users professionally, responded to customer inquiries in real time, and monitored chats to ensure community guidelines were followed. I bring strong typing speed and social media engagement skills to support fast-paced digital teams.
My background includes hands-on moderation and virtual assistant tasks, where I applied English and Swahili proficiency to assist diverse user bases. I emphasize reliability, responsiveness, and adherence to policy in all interactions.
I am eager to contribute to teams that value user safety, customer satisfaction, and collaborative problem-solving, while continuing to grow my skills in online community management and customer support.
Experience
Work history, roles, and key accomplishments
Chat Moderator
Freelance
Moderated online chats and provided real-time customer support, enforcing community guidelines to maintain a safe, welcoming environment and resolving user inquiries promptly.
Education
Degrees, certifications, and relevant coursework
College
Languages
Studied languages with coursework in English and Swahili at college level.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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