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Eddie DaphneED
Open to opportunities

Eddie Daphne

@eddiedaphne

Motivated virtual assistant and customer support professional focused on safe online communities.

Kenya
Message

What I'm looking for

I seek remote roles in customer support or moderation where I can ensure user safety, respond promptly, and grow in community management.

I am a motivated, detail-oriented professional with experience in chat moderation, customer service support, and virtual assistance. I prioritize clear communication and maintaining respectful, welcoming online environments.

In my roles I engaged users professionally, responded to customer inquiries in real time, and monitored chats to ensure community guidelines were followed. I bring strong typing speed and social media engagement skills to support fast-paced digital teams.

My background includes hands-on moderation and virtual assistant tasks, where I applied English and Swahili proficiency to assist diverse user bases. I emphasize reliability, responsiveness, and adherence to policy in all interactions.

I am eager to contribute to teams that value user safety, customer satisfaction, and collaborative problem-solving, while continuing to grow my skills in online community management and customer support.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

CO

College

Languages

Studied languages with coursework in English and Swahili at college level.

Tech stack

Software and tools used professionally

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Eddie Daphne - Chat Moderator - Freelance | Himalayas