Open to opportunities

Alek Malual

@alekmalual

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Freelance support professional specializing in customer service, online moderation, and administrative excellence.

Kenya

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What I'm looking for

I’m looking for remote work where I can deliver dependable customer support, handle online moderation responsibly, and provide accurate administrative and research support—working with a team that values communication, confidentiality, and quality.

I’m a dependable, motivated professional with a Diploma in Public Relations and more than three years of freelance experience. I focus on delivering excellent support in remote work environments, using strong written communication and customer service to help teams and clients stay aligned.

In my freelance work, I’ve managed client projects while consistently meeting deadlines, maintaining professional communication throughout. I complete online research, administrative support, and digital tasks with a clear commitment to accuracy, confidentiality, and quality—alongside a genuine interest in maintaining positive online communities.

Experience

Work history, roles, and key accomplishments

Freelancer

Self-Employed

Jan 2022 - Jan 2025 (3 years)

Managed client projects while meeting deadlines, maintaining professional communication, and providing administrative and digital support. Completed online research and data entry tasks with an emphasis on accuracy and confidentiality.