Ebuka Uche
@ebukauche1
Customer-focused sales and IT project assistant skilled in compliance, procurement, and support.
NigeriaWhat I'm looking for
I am a driven professional with a B.Sc. in Social Work and cross-functional experience in sales, IT project assistance, compliance, procurement, and contact-center customer support. I consistently drive shelf-level sales improvements, manage procurement sourcing and negotiations, and support end-to-end IT project delivery while maintaining compliance records and risk logs.
I bring strong communication, attention to detail, and problem-solving skills, plus certifications in HSE, Project Management, and Human Resource Management. I work well both independently and in teams, and I prioritize accurate reporting, timely follow-up, and customer satisfaction to help organizations meet operational and regulatory goals.
Experience
Work history, roles, and key accomplishments
IT Project Management Assistant
Topnotch Technology Limited
Jan 2023 - Present (3 years)
Assisted end-to-end IT project delivery by maintaining schedules, tracking progress, managing risks, and facilitating communication while preparing compliance reports and updating policy documentation.
Sales Representative
Prince Ebeano Supermarket
Jan 2023 - Jan 2025 (2 years)
Managed shelf merchandising and inventory tasks, marketed assigned product categories, and handled customer inquiries and complaints to improve sales and ensure timely restocking.
Contact Centre Agent
Initiative for Improved Health
Jan 2022 - Jan 2023 (1 year)
Provided multi-channel customer support by answering calls, emails and chats, resolving queries and complaints, maintaining accurate records, and ensuring data confidentiality.
Procurement Officer
GMart Stores
Jan 2021 - Jan 2022 (1 year)
Sourced and evaluated suppliers, procured goods and services within budget, and negotiated contracts to secure favorable pricing and delivery terms.
Education
Degrees, certifications, and relevant coursework
NNNational Youth Service Corps (NYSC)
NYSC Certificate, National Service
2022 - 2023
Completed the mandatory NYSC national service program between 2022 and 2023.
UBUniversity of Benin
Bachelor of Science, Social Work
2016 - 2021
Completed a Bachelor of Science in Social Work at the University of Benin from 2016 to 2021.
Mount Olive Academy, Ozubulu
West African Senior School Certificate, Secondary Education
2007 - 2013
Completed secondary education and sat the WAEC examinations between 2007 and 2013.
Availability
Location
NigeriaAuthorized to work in
Job categories
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