Open to opportunities

Ebony Stephenson

@ebonystephenson

Message

Ambitious customer-service oriented professional with strong teamwork and organizational skills.

Jamaica

Message

What I'm looking for

I am seeking a role with opportunities to develop customer-service and operations skills in a collaborative team environment, with clear growth paths and hands-on responsibilities.

I am a customer-service oriented professional with hands-on experience in warehouse operations and reservations booking. I have practical experience checking inventory, receiving goods, packing shipments, and booking international hotel reservations.

My timeframe of work includes a Warehouse Attendant role at Sizzling Grill and a Sales Agent role at Alorica, where I supported reservations for international hotels across the United States. I bring reliability, discipline, and a willingness to learn to every role.

I am creative, innovative, teachable, and passionate about contributing to team success. I have been recognized with school awards, including a certificate for five or more CSEC subjects and an outstanding track and field award.

I am seeking opportunities where I can grow my customer service and operational skills, work collaboratively, and take on responsibilities that build towards a stable career path.

Experience

Work history, roles, and key accomplishments

Sales Agent

Alorica

Jan 2023 - May 2023 (4 months)

Booked international hotel reservations for customers, managing bookings and customer inquiries to ensure accurate travel arrangements.

Customer Service Communication Problem Solving Data Entry Time Management Multitasking

Warehouse Attendant

Sizzling Grill

Apr 2022 - Jul 2022 (3 months)

Checked inventory, received goods, and packed items according to specifications, maintaining stock accuracy and supporting warehouse operations.

Inventory Management Receiving Stock Control order fulfillment Teamwork Attention To Detail

Education

Degrees, certifications, and relevant coursework

Merl Grove High School

High School Diploma, Secondary Education

2018 - 2021

Activities and societies: Track and field; received school leaving certificate for 5+ CSEC subjects and Most Outstanding Track and Field award.

Completed secondary education with CSEC subjects including English Language, Principles of Business, English Literature, Biology, Social Studies, Geography, Family Resource Management; Mathematics result pending.