AB Dekpen
@ebimoboeredekpen
Proactive Virtual Assistant delivering administrative support, scheduling, customer service, and travel coordination for busy teams.
What I'm looking for
I’m a proactive, detail-oriented Virtual Assistant skilled in administrative support, call/customer inquiry handling, and scheduling. I manage email inboxes, calendars, and conference-call flow to keep schedules on track and clients supported.
In my roles, I handle document management, file organization, and office coordination tasks such as supply management and general administrative support. I also support travel arrangement and logistics, and I track expenses and budgets to keep records accurate.
From organizing tasks and coordinating deadlines to maintaining spreadsheets, reports, and appointment tracking, I help workflows run smoothly in fast-paced environments. I bring strong customer service, communication, confidentiality, and an ability to multitask effectively using tools like Google Workspace, Microsoft Office, Asana, Trello, and Quickbook.
Experience
Work history, roles, and key accomplishments
Freelance Virtual Assistant
Self-Employed
Jul 2024 - Present (1 year 10 months)
Delivered freelance virtual assistant support remotely by managing client email, scheduling calendars, and preparing documents. Handled customer communication, internet research, travel bookings, and maintained organized records and spreadsheets.
Virtual Assistant (Administrative Support)
Billions Education International
Nov 2022 - Present (3 years 6 months)
Provided administrative and virtual assistant support, managing documents, calendars, and email while handling customer inquiries. Coordinated office logistics, travel arrangements, and expense reporting to support daily operations and smooth workflows.
Volunteer (Future Leaders)
Future Leaders Mentorship Program
Feb 2022 - Present (4 years 3 months)
Supported the mentorship program by organizing digital files, managing communications, and coordinating online events. Helped ensure smooth execution of program activities through administrative coordination.
Volunteer (Tech for Youth)
Tech for Youth Initiative
Nov 2020 - Jun 2023 (2 years 7 months)
Assisted with organizing digital files, managing communications, and coordinating online events to improve workflow efficiency. Supported day-to-day administrative tasks for initiative activities.
Education
Degrees, certifications, and relevant coursework
Kenule Saro Wiwa Polytechnic
Higher National Diploma (HND), Biochemistry
2017 - 2022
Earned an HND in Biochemistry from Kenule Saro Wiwa Polytechnic from September 2017 to August 2022.
ALX Virtual Assistant Program
Virtual Assistant Program, Virtual Assistance
Completed the ALX Virtual Assistant Program.
ALX Freelancer Academy
Freelancer Academy, Freelancing
Completed the ALX Freelancer Academy.
Alison
Working as a Virtual Assistant, Virtual Assistance
Completed the Alison course 'Working as a Virtual Assistant'.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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