Open to opportunities

Roland Matey-Korley

@earnright1

Highly analytical retail cashier focused on accurate cash reconciliation, inventory control, and customer-first service.

Ghana

Message

What I'm looking for

I’m looking for a dynamic European corporate environment where I can leverage accurate POS cash handling, reconciliation, inventory control, and aftersales/client support to deliver consistent, high-quality customer outcomes.

I’m a disciplined, highly analytical professional with proven leadership capabilities and a strong background in retail cash operations and administrative management. I manage high-volume cash and electronic POS transactions with strict reconciliation standards.

In my current role at Kyei Bekind Enterprise Limited, I balance registers, reconcile stock inventories of office supplies and retail goods, and resolve complex client inquiries. I also execute standard refund/return procedures professionally while maintaining precise internal records.

Across aftersales and client support work—including Aftersales Junior Operator and Administrative Assistance & Client Support—I’ve strengthened my problem-solving and communication skills. I collaborate with multi-functional teams, track order modifications, returns, and exchanges, and coordinate delivery and logistics tracking to ensure smooth customer outcomes.

Experience

Work history, roles, and key accomplishments

Current

Full-time Cashier

Current

Kyei Bekind Enterprise Limited

Jun 2019 - Present (7 years 1 month)

Manage and execute high-volume cash and electronic point-of-sale (POS) transactions while maintaining strict financial reconciliation. Monitor and reconcile inventories and provide frontline client support including standard refund/return procedures.

Point of Sale Inventory Management Customer Service Refunds Cashiering Financial Reconciliations

Aftersales Junior Operator

Top-Notch Business Group Limited

May 2024 - Jun 2024 (1 month)

Managed aftersales operations by resolving customer inquiries and handling post-purchase issues. Tracked order modifications, returns, and exchanges while maintaining internal records of consumer complaints.

Aftersales Inquiries Handling Returns Documentation Record keeping Client Relations

National Service Personnel

Ghana Publishing Company Limited

Nov 2022 - Oct 2023 (11 months)

Provided administrative assistance and client support during national service. Managed correspondence, performed data entry and document vetting, resolved client complaints, and coordinated delivery and logistics tracking.

Administrative Assistance client support Correspondence Management Data Entry Customer Complaint Resolution Logistics Coordination

Floating Staff

Kyei Bekind Enterprise Limited

Previously served as part-time floating staff at Kyei Bekind Enterprise Limited.

Education

Degrees, certifications, and relevant coursework

University of Ghana (Legon)

Bachelor of Arts, Political Science

2018 - 2022

Earned a Bachelor of Arts in Political Science at the University of Ghana (Legon) from 2018 to 2022.

St. Augustine's College (Cape Coast)

West African Senior School Certificate Examination (WASSCE), Secondary Education

2015 - 2018

Activities and societies: House Prefect (2017–2018): Directed house administrative activities, elevated team spirit, and resolved conflicts while ensuring compliance with community ethics.

Completed the West African Senior School Certificate Examination (WASSCE) at St. Augustine's College (Cape Coast) from 2015 to 2018.