Charity Lumor
@charitylumor
I deliver accurate high-volume transactions, customer support, and retail sales across hospitality and client-facing environments.
GhanaWhat I'm looking for
I've supported guests and customers at Aqua Safari Resort through accurate high-volume transactions, billing resolution, product recommendations, and promotional sales.
As a Cashier, I processed 50–100+ transactions per shift across cash, card, and foreign exchange while maintaining zero-discrepancy records. I also coordinated with F&B, Butler Service, and Waterpark teams to correct billing details, earning recognition as Overall Best Finance Staff and Customer Service Oriented Finance Staff.
More recently, I supported client records, documentation, inquiries, and follow-up at Eco Capital Investment Management Ltd. I'm building on my accounting education while bringing clear English communication and reliable customer service to every interaction.
Experience
Work history, roles, and key accomplishments
Intern, Accounts Department
Eco Capital Investment Management Ltd
Jul 2025 - Oct 2025 (3 months)
Welcomed and directed clients, and responded to client inquiries, supporting a smooth office client experience. Maintained and updated client databases, ensuring accurate documentation and follow-up.
Sales Attendant
Aqua Safari Resort
Apr 2024 - Mar 2025 (11 months)
Advised customers on product selection during high-traffic tourist periods, increasing add-on and repeat purchases. Processed sales transactions across cash, card, and digital payments with consistent accuracy.
Cashier
Aqua Safari Resort
Dec 2020 - Apr 2024 (3 years 4 months)
Processed 50-100+ guest transactions per shift across cash, credit, debit, and foreign exchange with full accuracy. Resolved billing and payment inquiries directly with guests, escalating complex cases to management when needed.
Education
Degrees, certifications, and relevant coursework
Central University College
BSc, Accounting
2023 -
Pursuing a BSc in Accounting, expected to complete in July 2026.
Central University College
Diploma, Business Administration
2021 - 2022
Completed a Diploma in Business Administration from Central University College.
Sogakope Senior High School
High School Diploma, General Arts
2017 - 2020
Completed General Arts studies at Sogakope Senior High School.
Tech stack
Software and tools used professionally
Availability
Location
GhanaAuthorized to work in
Job categories
Skills
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