Open to opportunities

Dylan Winkler

@dylanwinkler

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Dedicated customer service professional with strong analytical skills.

United States

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What I'm looking for

I am looking for a dynamic role in a fast-paced environment where I can leverage my customer service skills and contribute to a team-oriented culture.

My name is Dylan Winkler, and I am a dedicated professional with extensive experience in customer service and the hospitality industry. Currently, I work as a Budtender at Native Roots in Denver, where I excel in providing exceptional service, managing money handling, and creating displays that enhance product visibility. My ability to understand customer needs has allowed me to successfully sell marijuana products while up-selling premium options.

Previously, I held various roles in the bar and event catering sectors, including positions at Temple Nightclub and Charlie's Denver. My experience as a Bar-Back Lead involved maintaining stock and cleanliness for multiple bars during high-pressure events, showcasing my resilience and teamwork skills. I thrive in fast-paced environments and have a proven track record of working effectively with diverse teams to achieve common goals.

Experience

Work history, roles, and key accomplishments

Current

Budtender

Current

Native Roots

Feb 2022 - Present (3 years 4 months)

Managed money handling and accepted deliveries, ensuring accurate transactions and inventory. Utilized Metrc and COVA systems for compliance and maintained high standards of professionalism in store displays.

Inventory Management COVA Sales Customer Service Display Compliance

Bar-Back Lead

Temple Nightclub Denver

Jun 2021 - Feb 2022 (8 months)

Led bar-back operations, including staging and stocking multiple bars for events. Maintained cleanliness and organization throughout events and ensured efficient breakdown and cleanup post-event.

Bar Operations Inventory Management Team Leadership Stocking Customer Service

Bartender

Event Aces / Best Beverage Catering

Jul 2019 - Jul 2019 (0 months)

Built and broke down bars daily, working effectively with new teams. Demonstrated high precision in money handling and product movement while serving a high volume of people during 12-hour shifts.

Bar Setup Team Collaboration Customer Service Product Movement

Bar Staff

Charlie's Denver

Feb 2017 - Oct 2019 (2 years 8 months)

Processed multiple drink orders and executed sales efficiently in a fast-paced environment. Collaborated with a team to provide exceptional customer service and created stage displays for various shows.

Sales Customer Service Teamwork Multitasking