Open to opportunities

Kaylie Warner

@kayliewarner

Message

Dedicated bartender with strong customer service and problem-solving skills.

United States

Message

What I'm looking for

I am looking for a dynamic role in hospitality where I can leverage my customer service skills and grow within a supportive team environment.

My name is Kaylie Warner, and I am a dedicated bartender with a passion for providing exceptional customer service. Currently, I work at Cuba Libre Restaurant & Rum Bar, where I perform opening and closing duties, manage cash banks, and ensure the service bar is well-stocked for operations. My experience in high-pressure environments has honed my ability to serve large volumes of customers efficiently, especially during special events and busy weekends.

Prior to my role at Cuba Libre, I worked as a Hostess and Bowl Desk Attendant at The Keg Social, where I greeted customers, managed reservations, and oversaw front desk operations. My commitment to building rapport with guests has contributed to high customer satisfaction and retention. I also have experience as a Personal Shopper at Walmart, where I drove store revenue and maintained high satisfaction ratings by ensuring timely and accurate order fulfillment.

Experience

Work history, roles, and key accomplishments

Current

Bartender

Current

Cuba Libre Restaurant & Rum Bar

Aug 2022 - Present (3 years 1 month)

Performed opening and closing duties, obtained a cash bank, and stocked service bar to prepare for operation. Recruited and trained new bartenders, serving high customer volumes during special events, nights, and weekends.

Bartending Customer Service Team Leadership Inventory Management Conflict Resolution

Hostess/Bowl Desk Attendant

The Keg Social

Feb 2022 - Aug 2022 (6 months)

Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention. Used internal software to process reservations, check-ins and check-outs, overseeing fast-paced front desk operations and guests' needs at a busy facility.

Customer Service Conflict Resolution Communication Problem Solving Teamwork

Personal Shopper

Walmart

Jan 2021 - Jul 2021 (6 months)

Drove store revenue by offering customers accessories and related purchases to complete selections. Binned and picked merchandise using inventory management system, correcting discrepancies to improve overall accuracy.

Sales Inventory Management Customer Satisfaction order fulfillment Merchandising Retail Operations Problem Solving

Education

Degrees, certifications, and relevant coursework

University of Central Florida

Bachelor of Science, Biology, Statistics

2021 -

Currently pursuing a Bachelor of Science degree with a dual focus on Biology and Statistics. Engaged in coursework covering biological principles and statistical analysis techniques.

University of West Florida

Associate of Applied Science, Applied Science

2019 - 2021

Completed an Associate of Applied Science degree, gaining foundational knowledge in various scientific disciplines. Focused on core coursework to prepare for further academic pursuits.