Dylan User

I’m a compassionate and highly communicative professional with over three years of experience providing counseling, emotional support, and client assistance in a healthcare environment. I bring strong active listening, problem-solving, conflict resolution, and a steady commitment to confidentiality and ethics.

In my role as an HIV Counselor at Wits RHI, I delivered one-on-one counseling and support while helping clients understand health information. I maintained accurate records, built trust and rapport, and handled sensitive situations professionally with clear communication under pressure.

I also bring client-focused creative and operational experience from freelance graphic design. Over six months, I designed marketing materials and digital content, managed client communications, delivered projects on deadline, and created visual content using Canva and other design tools.

Now, I’m seeking a remote Customer Support, Chat Moderator, Virtual Assistant, Community Moderator, or Client Support role. I’m available for remote work and comfortable with online platforms, remote collaboration tools, and managing confidential information while maintaining excellent written and verbal English communication.