Dyan Solin-ay

Managed instructional delivery, curriculum planning, and professional correspondence for undergraduate students. Coordinated departmental schedules, tracked academic deadlines, and organized administrative records with strict attention to detail.

Handled multi-layered scheduling, student performance tracking, and extensive documentation logistics across academic terms. Communicated professionally with parents, stakeholders, and educational administrators on behalf of the institution.

Provided comprehensive administrative support, ensuring seamless day-to-day office operations. Compiled, verified, and delivered accurate financial reports and administrative documentation under strict deadlines.

Provided remote virtual assistance, managing digital tasks and coordinating content deliverables. Conducted online research, organized digital files, and drafted clear, professional written correspondence and media scripts.

Taught business correspondence and general education courses, emphasizing precise written and verbal professional communication.

Managed high-volume incoming communications, resolved complex client inquiries, and delivered solutions with a strong focus on client satisfaction and professional diplomacy.

Master of Arts in Teaching English Language and Literature from Ateneo de Davao University, completed in 2024.

Bachelor of Secondary Education Major in English from Bukidnon State University, completed in 2018.

Certification as a Teaching English as a Second or Foreign Language (TESFL) / ESL Language Instructor from International Open Academy.