Dustin Hubel

Hold a 20%+ inbound conversion rate, double the team benchmark, while managing up to 140 warm outbound dials daily in a high-volume, quota-driven environment. Work the full quota-carrying rep workflow including pipeline tracking, activity metrics, and CRM logging.

Ran data validation and anomaly detection on national pricing datasets, coordinating updates with third-party database managers to save dozens of hours per request. Resolved distributor pricing disputes through root-cause analysis and implemented corrective measures.

Managed a 700+ record pipeline in Salesforce, tracking status, enforcing SOP compliance, and driving data hygiene. Built a Salesforce dashboard monitoring team KPIs and produced ad hoc reports by merging and joining tables through custom queries.

Analyzed customer account churn to surface actionable patterns and aggregated and processed pharmacy drug data to ensure accuracy for reporting.

Built a specialty cigar business to approximately $35-40K across a peak of 8 retail/hospitality accounts, owning the full sales cycle from prospecting through close and ongoing account management.

Promoted to Supervisor and coached staff on compliance, documentation, and communication standards. Owned email and Salesforce request intake for landlords and renters.

Pursued an Associate of Science in Business Analytics at Wake Tech Community College from January 2019 to May 2022.