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Duran Lopes

@duranlopes

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Site Reliability Engineer with 16+ years in DevOps, cloud, and observability.

Brazil

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What I'm looking for

Procuro vagas SRE/DevOps em ambientes cloud-native com foco em automação, IaC, observabilidade e alta disponibilidade.

Sou um Site Reliability Engineer com mais de 16 anos de experiência em TI, atuando em setores como financeiro, e-commerce, provedores de internet, indústrias e fintechs.

Tenho formação em Análise e Desenvolvimento de Sistemas e pós-graduação em Redes de Computadores, com certificação CKA e GitLab Certified Associate.

Minha experiência técnica inclui AWS (EKS, IAM, VPC, EC2, S3, Route53), Kubernetes, Docker, Terraform, Ansible, Python, Shell e PowerShell, além de virtualização com VMware e observabilidade com Prometheus, Grafana e Elastic Stack.

Busco aplicar automação, infraestrutura como código e práticas SRE para manter serviços 24x7, melhorar performance e garantir entrega confiável em ambientes distribuídos.

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Experience

Work history, roles, and key accomplishments

Current

Site Reliability Engineer

Current

iFood

Mar 2022 - Present (3 years 8 months)

Responsible for reliability and operability of platform services at scale, managing Kubernetes/EKS and AWS infrastructure while implementing SRE practices to improve availability and observability.

AWS EKS Docker Prometheus Grafana Terraform Ansible Gitlab CI Python

Site Reliability Engineer

C6 Bank

Aug 2021 - Mar 2022 (7 months)

Maintained and operated cloud infrastructure and Kubernetes clusters, performed troubleshooting and performance tuning for microservices, and supported CI/CD deployments to production.

AWS Kubernetes EC2 S3

Senior DevOps Engineer

Prevent Senior

Apr 2021 - Aug 2021 (4 months)

Provisioned AWS resources (EKS, EC2, RDS), built Jenkins pipelines and Terraform modules, automated configuration with Ansible, and implemented observability using Elastic Stack and Prometheus.

AWS EKS Terraform Ansible

Infrastructure Coordinator

Tray

Oct 2020 - Apr 2021 (6 months)

Led IaaS team activities, designed hybrid on-premise and AWS infrastructure projects, defined KPIs/OKRs, and ensured 24x7 availability and performance of platform services.

Infrastructure Management AWS VMWare Networking

Senior Infrastructure Analyst

Tray

Jul 2018 - Oct 2020 (2 years 3 months)

Provided IaaS to internal customers with automation focus, managed VMware virtualization, integrated AWS services with on-prem, developed automation scripts and containerized applications.

VMWare AWS Python BASH

IT Support Analyst

Connectis Brasil

May 2018 - Jul 2018 (2 months)

Managed infrastructure and IT services for a Nestlé factory, configured servers and monitored links, supported Office365 rollout and tracked incidents via SM9.

Windows Server Configuration Office 365 Incident Management

IT Support Analyst

DXC Technology

Jul 2017 - May 2018 (10 months)

Provided IT support for Coca-Cola Femsa sites, performed Windows Server and Active Directory administration, supported SAP clients, and managed network monitoring and hardware rollouts.

Windows Server Active Directory Zabbix Troubleshooting

IT Support Analyst

Reorder Informática

Nov 2015 - Jun 2017 (1 year 7 months)

Delivered technical support services to enterprise clients, handling incident resolution, hardware maintenance and network troubleshooting to ensure operational continuity.

Technical Support Troubleshooting Maintenance Customer Support

Technical Support Analyst

ABASE Telecom

Feb 2014 - Jan 2015 (11 months)

Configured wireless links and switches, provided remote enterprise support, and monitored TCP/IP networks using PRTG and WhatsUp to maintain service levels.

PRTG Switch Configuration Remote Support

IT Support Analyst

Orange Business Services

Apr 2010 - Feb 2014 (3 years 10 months)

Provided IT services for Santander regional sites, performed hardware maintenance, remote troubleshooting and supported banking system deployments over a multi-year engagement.

Maintenance Remote Support Windows Customer Support