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@duranlopes
Site Reliability Engineer with 16+ years in DevOps, cloud, and observability.
Sou um Site Reliability Engineer com mais de 16 anos de experiência em TI, atuando em setores como financeiro, e-commerce, provedores de internet, indústrias e fintechs.
Tenho formação em Análise e Desenvolvimento de Sistemas e pós-graduação em Redes de Computadores, com certificação CKA e GitLab Certified Associate.
Minha experiência técnica inclui AWS (EKS, IAM, VPC, EC2, S3, Route53), Kubernetes, Docker, Terraform, Ansible, Python, Shell e PowerShell, além de virtualização com VMware e observabilidade com Prometheus, Grafana e Elastic Stack.
Busco aplicar automação, infraestrutura como código e práticas SRE para manter serviços 24x7, melhorar performance e garantir entrega confiável em ambientes distribuídos.
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Work history, roles, and key accomplishments
Responsible for reliability and operability of platform services at scale, managing Kubernetes/EKS and AWS infrastructure while implementing SRE practices to improve availability and observability.
C6 Bank
Aug 2021 - Mar 2022 (7 months)
Maintained and operated cloud infrastructure and Kubernetes clusters, performed troubleshooting and performance tuning for microservices, and supported CI/CD deployments to production.
Tray
Oct 2020 - Apr 2021 (6 months)
Led IaaS team activities, designed hybrid on-premise and AWS infrastructure projects, defined KPIs/OKRs, and ensured 24x7 availability and performance of platform services.
Connectis Brasil
May 2018 - Jul 2018 (2 months)
Managed infrastructure and IT services for a Nestlé factory, configured servers and monitored links, supported Office365 rollout and tracked incidents via SM9.
DXC Technology
Jul 2017 - May 2018 (10 months)
Provided IT support for Coca-Cola Femsa sites, performed Windows Server and Active Directory administration, supported SAP clients, and managed network monitoring and hardware rollouts.
Reorder Informática
Nov 2015 - Jun 2017 (1 year 7 months)
Delivered technical support services to enterprise clients, handling incident resolution, hardware maintenance and network troubleshooting to ensure operational continuity.
ABASE Telecom
Feb 2014 - Jan 2015 (11 months)
Configured wireless links and switches, provided remote enterprise support, and monitored TCP/IP networks using PRTG and WhatsUp to maintain service levels.
Orange Business Services
Apr 2010 - Feb 2014 (3 years 10 months)
Provided IT services for Santander regional sites, performed hardware maintenance, remote troubleshooting and supported banking system deployments over a multi-year engagement.
Degrees, certifications, and relevant coursework
Pós-Graduação em Redes de Computadores, Redes de Sistemas e Telecomunicações
2019 - 2020
Pursued a postgraduate specialization in Computer Networks focusing on network systems and telecommunications from 2019 to 2020.
Tecnologia da Informação, Análise e Desenvolvimento de Sistemas
2011 - 2013
Completed a Technology degree in Analysis and Systems Development (Information Technology) from 2011 to 2013.
Software and tools used professionally
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