Open to opportunities

Duke Okonkwo

@dukeokonkwo

Message

I optimize logistics, sales operations, and vendor performance to deliver measurable business results.

Nigeria

Message

What I'm looking for

I'm seeking relocation or international opportunities where I can improve logistics, sales operations, vendor performance, and cross-functional delivery in fast-paced, multicultural organizations.

At Franc-Oil Offshore Marine Services, I improve logistics performance through real-time tracking, KPI dashboards, supplier negotiations, and team leadership. I increased on-time delivery by 30%, reduced incident resolution time by 25%, and delivered 15% annual cost savings.

Previously, I managed 50+ vendor accounts at Jumia Ghana, improving product availability by 40%, reducing order delays by 35%, and streamlining onboarding to improve time-to-market by 20%.

Across oil and gas, e-commerce, logistics, and retail, I bring more than 10 years of experience in sales operations, client services, process improvement, procurement support, and cross-functional coordination. I'm open to relocation and international opportunities.

Experience

Work history, roles, and key accomplishments

Current

Operations & Logistics Supervisor

Current

Franc-Oil Offshore Marine Services Ltd

Jan 2020 - Present (6 years 7 months)

Improved on-time delivery performance by 30% through logistics optimization and real-time tracking solutions. Designed and implemented KPI dashboards that cut incident resolution time by 25% and enhanced data accuracy.

KPIs Contract Negotiation Team Leadership HSE Compliance Vendor Management Data Analysis Excel Power BI

Special Assistant to the CEO

Franc-Oil Offshore Marine Services Ltd

Jan 2019 - Jan 2020 (1 year)

Coordinated executive-level projects and initiatives with 100% on-time delivery. Conducted market and operational research supporting three new business expansions.

Project Coordination Market Research Operational Research Reporting Documentation

Vendor Partner / Marketplace Operations Associate

Jumia Ghana

Sep 2015 - Jan 2019 (3 years 4 months)

Managed 50+ vendor accounts, improving compliance and product availability by 40%. Reduced order delays by 35% through proactive issue resolution and process enhancements.

Vendor Management Compliance Negotiation Process Improvement Data Analysis Marketplace Operations

IT Support Officer (Intern)

Gins Global Services Ltd

Jul 2014 - Sep 2014 (2 months)

Provided IT support to 50+ users, reducing system downtime by 20%. Assisted with troubleshooting, system updates, and network support.

IT Support Troubleshooting system updates Network Support

Senior Retail Sales Manager

Goodlife Productions Ltd

Aug 2006 - Jul 2012 (5 years 11 months)

Exceeded sales targets for four consecutive years, earning Top Performer recognition. Led a sales team of 10 staff, driving 25% sales growth through coaching and performance management.

Sales Management Team Leadership Coaching Performance Management Customer Retention Sales Strategy

Junior Retail Sales Executive

Goodlife Productions Ltd

Feb 2003 - Aug 2006 (3 years 6 months)

Improved customer retention by 30% through personalized engagement strategies. Developed and executed sales strategies aligned with company growth plans.

Sales Customer Engagement Customer Retention Sales Strategy