DRM UserDU
Open to opportunities

DRM User

@drmuser

Passionate Computer Science student eager to apply technical skills.

Canada
Message

What I'm looking for

I am looking for a role that fosters innovation and collaboration, allowing me to grow my technical skills while contributing to impactful projects.

I am a dedicated Computer Science student at the University of Prince Edward Island, committed to applying and expanding my technical skills in a dynamic environment. My hands-on experience as a Teller Operator has equipped me with strong analytical abilities and a keen attention to detail, which I am eager to leverage in innovative projects.

Throughout my professional journey, I have demonstrated a proven ability to enhance team productivity and deliver exceptional customer experiences. My role as a Customer Service Representative has further honed my skills in problem-solving and effective communication, allowing me to address client inquiries promptly and accurately. I am enthusiastic about contributing to collaborative projects that foster professional growth and innovation.

Experience

Work history, roles, and key accomplishments

AL
Current

Customer Service Representative

Allianz

Nov 2024 - Present (8 months)

Provided efficient and courteous service to clients, addressing inquiries and resolving issues in a timely manner. Assisted customers with account-related services, ensuring accurate information and exceptional support. Maintained comprehensive records of interactions, ensuring accurate and detailed documentation for future reference.

TO

Teller Operator

Totelepep

Nov 2021 - Aug 2022 (9 months)

Processed bets efficiently, ensuring accuracy and compliance with company standards, achieved a 99% error-free record. Handled financial transactions and managed cash with precision and attention to detail, resulting in a 15% improvement in transaction processing time. Delivered exceptional customer experiences by providing clear information and resolving inquiries promptly, contributed to a 20% i

Education

Degrees, certifications, and relevant coursework

University of Prince Edward Island logoUI

University of Prince Edward Island

Bachelor of Science, Computer Science

Pursuing a Bachelor of Science degree with a major in Computer Science. Focusing on core computer science principles, programming, and software development. Expected graduation in May 2027.

Tech stack

Software and tools used professionally

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DRM User - Customer Service Representative - Allianz | Himalayas