Drishti Goenka

Leading Earner Experience EX strategy and execution for 5 new initiatives across Mobility and Delivery, managing a team of 6 members. Partnered cross-functionally with Product, Engineering, and Business teams to drive high Earner Experience.

Led business operations across sales, customer programs, and product initiatives for a VC-backed AI SaaS platform. Drove $750K in business within two years of product launch and reduced support volume by 32% through analytics-driven fixes.

Founded and scaled a screen-free product line from concept to distribution, selling over 10,000 units in India, Singapore, US, and Canada.

Led design and rollout of a cross-cultural SEL program, increasing program adoption by 35% through stakeholder communication plans.

Designed and rolled out standard operating procedures and crisis playbooks across 150 campuses. Owned end-to-end program lifecycle for a SEL initiative impacting approximately 200k students.

Enhanced family support for 200 children with disabilities by offering targeted counseling sessions.

Pursued a Master of Arts in Psychology at the National Institute of Education, Nanyang Technological University from 2013 to 2015.

Completed a Diploma in Liberal Arts and a Bachelor of Arts in Psychology at Flame University from 2008 to 2012.

Completed primary, middle, high, and intermediate schooling at St. Ann's High School from 1993 to 2008.