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Doug Martin

@dougmartin

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IT System Administrator at BTE Technologies who cut production-impacting outages to about one per year.

United States

Message

At BTE Technologies, I migrated mission-critical servers, file services, and the site VPN to Microsoft Azure, helping keep remote staff operational during physical-site outages. I also improved backups and reduced production-impacting outages from roughly one every other month to about one per year.

I’m the sole IT administrator for a 40-user medical device manufacturer, supporting its infrastructure, Microsoft 365, security, and vendor assessments. Earlier at BTE Technologies, I migrated the ERP and Exchange, automated executive reporting with Power BI, and developed reporting tools using Excel and SQL.

Experience

Work history, roles, and key accomplishments

Current

IT System Administrator

Current

BTE Technologies, LLC.

Nov 2021 - Present (4 years 10 months)

Sole IT administrator for a 40-user medical device manufacturer, owning ~20 servers, ~50 endpoints, on-prem and Azure infrastructure, Microsoft 365, networking, backups, and security. Led mission-critical migrations to Azure and reduced production-impacting outages from roughly one every other month to about one per year.

Azure Azure Files Azure Backup Virtual Networking VPN VMWare Windows Server Active Directory Microsoft 365 Exchange Online MFA Power BI Sophos WSUS SQL Autodesk Vault PowerShell ExtremeOS Cisco Juniper Spiceworks

Application Support Specialist

BTE Technologies, LLC.

Dec 2014 - Nov 2021 (6 years 11 months)

Led ERP migration from a legacy terminal-based system to a modern web-based platform, including SQL data migration for ~40 users. Migrated on-prem Exchange to Microsoft 365, rolled out MFA, and automated executive reporting with Power BI.