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Douglas Mirro

@douglasmirro

Senior Producer at Intrepid Studios who helped launch Ashes of Creation into Early Access and delivered core tech features.

United States
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At Intrepid Studios, I helped launch Ashes of Creation into Early Access on Steam as Senior Producer III for the Core Tech engineering teams. I planned and delivered features including Dynamic Server Gridding, Unreal Engine upgrades, Server Queuing, and a rewritten Design Data system.

I also coordinated cross-team planning to migrate backend infrastructure from Google’s GCP to Amazon’s AWS, and drafted LiveOps procedures while providing live support for incident response. I facilitated quarterly milestone planning and implemented process improvements across engineering initiatives.

At Riot Games, I developed a custom Airtable project-tracking solution and helped establish OKR governance. At WB Games, I set Agile planning standards for a newly formed team and delivered Airtable automations to synchronize Jira issues across teams.

Earlier, I managed projects and programs across games and technology, including a centralized Shared Services department at Daybreak Game Company and the successful sunset of a deprecated platform version at MindTouch Inc. I’m a Certified Scrum Master with experience applying Agile, Waterfall, and hybrid approaches.

Experience

Work history, roles, and key accomplishments

IS

Senior Producer III

Intrepid Studios

May 2023 - Feb 2026 (2 years 9 months)

Senior Producer for Core Tech engineering teams, successfully launched the MMO Ashes of Creation into Early Access on Steam. Led cross-team planning and migration of backend infrastructure from GCP to AWS, and delivered multiple features including Dynamic Server Gridding and Unreal Engine upgrades.

Riot Games logoRG

Senior Producer (Contract)

Apr 2022 - Apr 2023 (1 year)

Implemented processes and drove stakeholder alignment across the Games Pillar, and supported Production Ops with program and project needs. Developed a custom project tracking solution in Airtable and collaborated on OKR governance.

WB Games logoWG

Technical Project Manager - Analytics

WB Games

Feb 2021 - Apr 2022 (1 year 2 months)

Implemented processes to improve cross-team communication and data transparency for external stakeholders. Established Agile planning standards and delivered Airtable automations to synchronize Jira issues across teams.

MindTouch Inc. logoMI

Project Manager

MindTouch Inc.

Aug 2019 - Apr 2020 (8 months)

Bridged the gap between Product and Engineering teams, ensuring user stories were refined for task creation. Drove the sunset of a deprecated platform version, leading to revenue increase through customer upgrades.

Sony logoSO

Project Manager (Contract)

Jun 2019 - Aug 2019 (2 months)

Aligned the Environment Art team's schedule with the Sony PDSG production group to ensure milestone deliveries were on track and within budget. Conducted art reviews to ensure creative vision met standards.

Daybreak Game Company logoDC

Project Manager

Daybreak Game Company

Jun 2017 - Apr 2019 (1 year 10 months)

Oversaw creation and management of a centralized Shared Services department and tracked feature sets for the successful launch of H1Z1 for PS4. Led a large-scale Infrastructure Microservices refactor using Docker, Kubernetes, and AWS.

BI

Associate Producer

BJSDA Inc

Jun 2015 - May 2017 (1 year 11 months)

Managed daily task tracking, stand-ups, playtests, and asset integrations for Drawn to Death on PS4. Spearheaded project plan creation and execution for the First Player Experience.

GreatCall Inc logoGI

Agile Scrum Master

GreatCall Inc

Sep 2011 - Apr 2015 (3 years 7 months)

Scrum Master responsible for concurrent development of several mobile apps and enterprise projects. Implemented and coached the use of Scrum across multiple teams.

IN

Independent Consultant

Independent

Nov 2009 - Sep 2011 (1 year 10 months)

Worked with various clients resolving technical support issues and provided WordPress installation support and maintenance.

High Moon Studios logoHS

Acting Scrum Master / Product Analyst

High Moon Studios

Mar 2007 - Oct 2008 (1 year 7 months)

Responsible for tracking unit and script tests and generating reports for the Engine team.

Education

Degrees, certifications, and relevant coursework

SUNY Farmingdale logoSF

SUNY Farmingdale

A.A.S., Computer Systems Technology

Earned an Associate of Applied Science in Computer Systems Technology.

Scrum Alliance logoSA

Scrum Alliance

Certified Scrum Master, Scrum

Certified Scrum Master certification.

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